COVID-19 Response From Our Team
To Our Valued Customers, March 26, 2020
During this unprecedented time, Royal Service Air Conditioning is committed to reducing the risk of COVID-19 while still enabling our customers the opportunity to obtain heating, cooling and ventilation services. We’ve put in place procedures allowing our customers to safely service, maintain, purchase and install HVAC systems when needed. Our adoption of strict health and safety protocols is based on CDC guidelines, and intended to protect our customers and employees. We are committed to maintaining our business operations and ensuring you to receive the highest quality service from us, without disruption, and we thank you for your continued trust in us.
We’re grateful that the Executive Order from the State of California (N-33-20, March 19, 2020) gives us authorization to continue residential HVAC and building projects provided we conduct business in a safe and responsible manner. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers.
Please know that we are prepared to respond to your needs as promptly as ever because we understand that HVAC systems are essential. If you have any questions, please call us at (626) 281-8848 for assistance.
To stay informed about Coronavirus, please visit the CDC's Resource Center at https://www.cdc.gov/coronavirus/2019-ncov/index.html for up-to-date information
Thank you,
Karen Yu
Vice President